Customer Stories
Learn how we've helped our customers maximize their brand. These use cases reflect an increase in capacity, efficiency and operational excellence so that it's easy for their prospects, candidates and customers to do business with them.
Samantha Kennedy
Customer Success Manager
Gong.io delivers a conversation intelligence platform.
Industry: SaaS tech
Need: Single application to align sales and customer success
“I wish we had started using Mixmax a lot sooner. It makes my life much, much easier.”
Aligns outbound communication across sales and customer success
Helps customer success managers stay on top of multiple accounts
Sales email open rates are 86%, reply rates are 52% and RSVP rate is 41%
Francisco Morales
Engineering Recruitment Lead
Canva provides a web design application.
Industry: SaaS tech
Need: Speed the technical recruiting process
“Mixmax saves each user 1 day/month, and that savings translates into an extra hire or an extra candidate in the recruiting pipeline.”
Easy group scheduling is key for recruiting teams
Mixmax saves each user 1 day/month which translates into an additional hire
Mixmax scales with company growth
Tim Thyne
Head of Sales & Account Management
HelpScout offers a customer support platform.
Industry: SaaS Tech
Need: Easy to use application with seamless integration to Salesforce
“Our sales team engages with customers faster, and with better quality.”
Mixmax is critical to sales workflow
Mixmax saves each team member 1 day/week
Mixmax has scaled with HelpScout’s growth
Edwin Lau
Revenue Operations Manager
Hiretual provides a platform for talent acquisition.
Industry: SaaS tech
Need: Sales process automation
“I really like the rules engine because I can automate almost anything.” This automation saves the Hiretual sales team 90 hours/week.”
Mixmax Rules automates most sales processes
Mixmax automation saves the sales team 90 hours/week
An email open rate of 70% leads to more meetings and pipeline
Mike Clum
CEO
Clum Creative is a media production company.
Industry: Media
Need: Prospect for more clients and grow the business
“Using Mixmax has doubled the size of my company two years in a row. I literally feel like I have 2 or 3 extra sales people on my team.”
Follow up automation supports operational excellence
Mixmax provides more capacity without hiring additional employees
Mixmax has significantly contributed to 100% year over year growth for two years
Cecile Lee
Head of Account Management
Trendalytics is a customer intelligence platform.
Industry: SaaS tech
Need: Engage and build credibility with C-level executives
The ‘recommended send times’ feature, ensure our emails build rapport with our clients. Our team has saved 65 hours scheduling meetings using one click scheduling.”
Account management team use Mixmax
Saved 65 hours using Mixmax calendaring
Mixmax’s ‘Recommended Send Time’ ensures engagement with CEOs, CFOs and VPs
Ryan Basch
Mid-market Sales Manager
Rainforest QA delivers a quality assurance platform.
Industry: SaaS tech
Need: Single tool to align sales and customer success
“Mixmax offers greater transparency and insight for the sales team so all leads are promptly contacted. “Mixmax offers a lot of features that make every day more effective.”
Aligns processes across sales and customer success
Measures best performing sales emails and converts into templates
Sales email have 97% open rates & 50% reply rates
Kevin Blazaitis
Vice President Client Dev
Izea provides influence marketing software.
Industry: Saas tech
Need: Consistent sales activity to build pipeline
“Mixmax stood out in our evaluation because it offered a streamlined way to increase rep activity. More emails, mean more meetings and pipeline.”
Seen an 18% increase in setting meetings
Have clear insight into template performance
Onboarding with Gmail is quick and easy
Lloyed Lobo
CEO
Boast helps organizations recover their R&D tax credits.
Industry: SaaS tech
Need: Improve productivity for all users in the company
“Any person in a company is using email, calendaring and the phone can use Mixmax to improve productivity. Mixmax sequences has saved each user 1.5 hours/day.”
An email open rate of 80-90%
Mixmax saves each users 1.5 hours/day
Mixmax helps finance team automate payment reminders and collections
Amy Wang
CEO
Harvard Student Agencies (HSA) is a student run corporation
Industry: Education
Need: Scale outbound sales efforts
“We needed to do a lot of cold outreach and Mixmax was responsible for making sure we hit our revenue goals. I know Mixmax is automatically a growth lever for our businesses.”
Mixmax pays for itself in productivity gains
Provides more capacity without hiring additional employees
Mixmax is a growth lever for HSA business
Frontify is a brand management application.
Industry: SaaS tech
Need: Scale outbound sales development process
"With Mixmax we've seen a 25% increase in sales activity and a 30% increase in sales demos set."
Increase in outreach by 25%
30% lead-to-demo lift
Mixmax streamlined SDR scaling
Download full case study
Selffee offers edible entertainment for events.
Industry: Media
Need: Scalable solution to follow up with demand
“With Mixmax I have the capabilities 2-3 extra sales people without having to hire 2-3 more people.”
Scaling follow-up with thousands of inbound leads
Engage leads faster with customized messaging
Free up time with templates and tracking
Download full case study
TDR is a personalized match-making service
Industry: Online dating
Need: Measure and improve customer communication
“Mixmax let’s our users work with 50% more clients.”
Custom branding to standout in emails
Sequences frees up time
Reminders are essential to ease of follow-up
Download full case study
Dollar Flight Club offers discount travel options to its 1M+ users
Industry: Online travel
Need: Grow relationships with advertisers and affiliates
“We've boosted advertiser engagement by 10X with Mixmax.”
Use automation to create an authentic tone at scale
Automate the manual aspects of business development
Increased efficiency and transparency
Download full case study