Stay updated
Learn & improve
Listen to our Podcast
Agent playbook
Every open, click, and reply lands in the Mixmax Live Feed — part of Signals — as it happens, across every email you send with Mixmax, sequence or not. Point your agent at that feed and ask it who moved.
Try this today
Who opened or clicked anything I sent yesterday?
Paste it into Claude or ChatGPT once your agent is connected. Set that up here.
Before and after
The situation. You were in back-to-back meetings until noon. Someone opened your email 20 minutes ago. Follow up now and you get a reply; follow up tomorrow and you get silence.
What happens. Ask what moved while you were heads-down. The answer leads with the threads that are still warm, newest first.
Why it matters. Timing does the work no clever subject line can.
The situation. You’re five minutes from a call and you can’t remember whether the prospect ever opened the deck you sent last week.
What happens. Name the contact and their whole history comes back in order — every open, every click, every reply.
Why it matters. You start the call knowing whether to recap or skip ahead, instead of spending 10 minutes finding out.
The situation. You’re about to walk a prospect through the pricing you sent on Tuesday. You are fairly sure they read it. Fairly sure.
What happens. You name the email and the agent tells you which links were clicked, which were ignored, and how many times.
Why it matters. You stop building the next five minutes of the call on an assumption.
The situation. You are carrying 30 open accounts, with no sense of which ones are still reading you. The account that went dark looks exactly like the one that never opened anything.
What happens. You ask for engagement by account across everything you’ve sent with Mixmax this month. The answer separates the accounts still opening and clicking from the ones that stopped.
Why it matters. You spend Monday on the accounts still paying attention, instead of spreading it evenly across all 30.
Live Feed records opens, clicks, and replies as they happen, so recent activity is already there. Ask who’s engaged in the last hour and you get the last hour, not yesterday’s summary.
Related, but not the same. This covers anything you sent with Mixmax, whether or not it was part of a cadence. The sequences playbook reads replies in the context of a cadence — which stage they came from, and what that says about the sequence.
Reading the feed is one playbook. The same connection lets your agent add a contact to a sequence or create a follow-up task, covered in the sequences and tasks playbooks. So “who opened this” can become “follow up with them” without you switching tools.
Connect Mixmax to Claude or ChatGPT, then come back and paste the prompt above. Already using Signals? This runs on the data you already have.
