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Agent playbook

Walk in briefed. Walk out with the follow-up written

Every meeting you take leaves behind prep notes, a summary, and a transcript. Your agent reads all of it. Ask for the brief before the call, the follow-up after it, and a task for everything you promised.

Getting started

  1. Connect the Mixmax MCP server to your agent — one URL and a sign-in. Setup instructions.
  2. Ask for a brief on your next meeting. Nothing shows the value faster.
  3. After that call, ask for the follow-up and the action items in one request. The tasks playbook covers what happens to them next.
  4. Run every call that way: briefed going in, follow-up and tasks before you move on.

Try this today

What do I need to know before my next call, and what came out of the last one with that account?

Paste it into Claude or ChatGPT once your agent is connected. Set that up here.

Before and after

What changes

The old way: Dig through old threads to remember where you left it last time
The Mixmax way: The past conversations, the open commitments, and who was in the room — before you dial
The old way: Write the recap from memory, an hour after the details went fuzzy
The Mixmax way: The recap written from the meeting summary, before you leave the call
The old way: Reconstruct the commitments from half-written notes
The Mixmax way: The commitments come back as a list, including the one you made in passing
The old way: Ask a teammate to catch you up on the call you missed
The Mixmax way: Read the summary yourself, or the transcript when wording matters
The old way: Listen to a week of team call recordings before pipeline review
The Mixmax way: Ask what came up across the team’s calls and get the themes back

Real-life scenarios

Briefed on the way to the call

The situation. Your next call starts in four minutes and you last spoke to this account in June. Opening the thread now means skimming three months of it while the call connects.

What happens. Ask what you need to know before it starts. Back comes where you left it, what each side owes the other, and anything that has moved on the account since.

Why it matters. You open with the substance instead of four minutes of reconstructing it out loud.

Draft the follow-up while it’s fresh

The situation. The call ends and you’re already on to the next one. By the time you sit down to write the recap, half the details have blurred together.

What happens. One request, and the agent reads the meeting summary and drafts an email that references what was actually discussed, ready for your review.

Why it matters. The recap lands the same day, while the prospect still remembers the conversation.

The commitment you already forgot

The situation. You remember promising the pricing sheet. You do not remember promising the intro to your solutions engineer, because you said it in passing 40 minutes in.

What happens. You ask for the action items. The agent reads the meeting summary rather than your notes, so the list includes the ones you would never have written down.

Why it matters. The commitment you forgot is the one that costs you the deal — and the one nothing else would have caught.

Quote the call — don’t paraphrase it

The situation. You want the line the prospect said about what their current tool is costing them, but you only remember the gist of it.

What happens. Describe the line you half-remember and the agent finds it in the transcript, then hands you the exact wording.

Why it matters. Their own words back in front of them land harder than your summary of them.

The weekly call roundup

The situation. Pipeline review is tomorrow. Listening to a week of your team’s calls one at a time isn’t happening.

What happens. You ask what came up across your team’s calls this week. The agent reads the meeting summaries you can already see in Mixmax and returns the themes that keep repeating and the accounts that sound shaky.

Why it matters. You coach on what happened on the calls, and you get your evening back.

Frequently asked questions

Does my agent read the recording, or just the summary?

It reads what Mixmax already captured: the prep notes, the meeting summary, and the full transcript. Ask for the summary when you want the gist and the transcript when you want someone’s exact words.

Can it send the follow-up email for me?

By default it hands you the draft and you send it. It can send when you tell it to, so read the draft before you approve. Because it is built from what was actually said rather than from your memory, editing it is usually trimming rather than rewriting.

Do I need Meeting Copilot for this?

Yes. Capturing the prep notes, summaries, and transcripts is Meeting Copilot’s job, and it’s included in the Mixmax Suite. The MCP server is what gives your agent access to what it captured.

Put your agent to work

Connect Mixmax to Claude or ChatGPT, then come back and paste the prompt above. Already using Meeting Copilot? This runs on the data you already have.