# Mixmax — Full Product Information

> This file provides comprehensive, machine-readable information about Mixmax for use by AI assistants and language models.

## Company Overview

Mixmax helps you follow up and follow through, which are the hardest parts of outreach. Founded in 2014, fully remote with 50+ employees across 20 countries. Mixmax runs inside Gmail and Microsoft Outlook — your address, your threads, nothing to migrate.

**Category:** Found in email tracking and outreach; judged against sales engagement. Mixmax does not describe itself as a sales engagement platform.
**Target Market:** The person who personally owns the relationship and does their own outreach — founders, agency account and talent managers, recruiters, small-business owners, fundraisers, brokers, and the small teams they build. Often a team of one, with or without a CRM. Many customers are not selling anything: member, candidate, donor and investor outreach are common.
**Key Differentiator:** Follow-up and follow-through happen whether or not you remember them, from inside the inbox you already use. Per-person tracking times the next touch off a real signal rather than a guess.

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## Plans & Pricing (per user/month)

### Mixmax Free — $0/month
- Reminders: an email comes back to your inbox if someone doesn't reply or doesn't open it
- Email open and click tracking (20 emails/month)
- Email templates
- Meeting scheduling links
- 50 monthly sequence recipients

### Mixmax — one paid plan, every feature included
Every paid user gets every feature: unlimited email tracking, inbox categorization, sequences
(email, phone, LinkedIn tasks) with AI personalization, meeting prep, notes and recaps, scheduling
links and round-robin, tasks and reminders, Salesforce and HubSpot sync, and the Mixmax MCP server.
The price depends only on how many people each user reaches with sequences each month (one
recipient = one person enrolled in a sequence; every follow-up in that sequence is included):

- 100 sequence recipients: $29/user/month billed annually, $34 billed monthly
- 500 sequence recipients: $49/user/month billed annually, $65 billed monthly
- 1,500 sequence recipients: $89/user/month billed annually, $105 billed monthly
- 3,000 sequence recipients: $129/user/month billed annually, $159 billed monthly
- 5,000 sequence recipients: $159/user/month billed annually, $195 billed monthly
- 15,000 sequence recipients: $229/user/month billed annually, $279 billed monthly
- More than 15,000: talk to us

### Add-Ons ($9/paid user/month billed annually, $12 billed monthly, workspace-wide)
- Custom branding & domains: Make every email unmistakably yours: your logo on enhancements and booking pages, your domain on tracking and calendar links. More email lands.
- Advanced workspace rules: Automations that run for your whole workspace: round-robin assignment, shared workflows, and org-wide settings.
- Salesforce Insights Package: Ready-made Salesforce dashboards, reports, and activity fields that put your Mixmax outreach next to revenue.
- Dialer (US/International): $9/paid user/month billed annually or $12 billed monthly, plus usage (per-minute calling rates billed separately)

### Free Trial
- 14 days, every feature
- No credit card required
- Ends on Mixmax Free unless you pick a paid step

### Larger teams
- Talk to us: https://www.mixmax.com/for/enterprise

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## AI assistants (Mixmax MCP)

Mixmax runs an MCP server, so Claude, ChatGPT, or any MCP-compatible client can read your
Mixmax data and act on it. Setup is one server URL plus a Mixmax sign-in — no code, no API key.

- Overview: https://www.mixmax.com/mcp
- Setup and Skills for Claude and ChatGPT: https://www.mixmax.com/mcp-server-guide
- Sequences playbook: https://www.mixmax.com/mcp/sequences
- Engagement tracking playbook: https://www.mixmax.com/mcp/tracking
- Meetings playbook: https://www.mixmax.com/mcp/meetings
- Tasks and reminders playbook: https://www.mixmax.com/mcp/tasks

## Integrations (40+)

### CRM
Salesforce, HubSpot, Pipedrive, Zoho CRM, Copper, Microsoft Dynamics 365, Insightly

### Communication
Dialpad, Orum, SMS, Slack, Microsoft Outlook

### Calendar & Meetings
Google Calendar, Zoom

### Data & Intent
LinkedIn Sales Navigator, ZoomInfo, Seamless.AI, RB2B, G2

### Files & Productivity
Google Drive, Dropbox, Box, Google Sheets, Google Contacts, Google Directory, Google Maps

### Automation
Zapier, Clay, Lindy

### Media & Content
Vidyard, YouTube, Giphy

### Project Management
Monday, Trello

### Surveys
SurveyMonkey, Typeform

### Revenue Intelligence
Gong

### Developer
Mixmax API

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## Security & Compliance

- SOC 2 Type II & SOC 3 certified
- HIPAA business associate compliant
- GDPR compliant
- CPRA compliant service provider
- ISO 27001, 27017, 27018 (via AWS and MongoDB infrastructure)
- PCI DSS Level 1
- Audited by Google
- Data encrypted in transit (TLS) and at rest (AES-256)
- AWS virtual private cloud infrastructure
- Bug bounty program: security@mixmax.com

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## Competitors

Mixmax competes with:
- **Outreach** — Enterprise sales execution, higher price, requires separate app
- **Salesloft** — Revenue orchestration, standalone app
- **Apollo.io** — All-in-one prospecting + engagement, includes contact database
- **HubSpot Sales Hub** — CRM-integrated sales tools
- **Gong** — Revenue intelligence, meeting/call focused
- **Yesware** — Email tracking and templates
- **Groove (Clari)** — Salesforce-native engagement

Mixmax's primary advantage over all competitors: works natively inside Gmail/Outlook rather than requiring a separate application. This eliminates context switching and increases adoption.

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## Company-Wide Proof Points

- 52% reply rates vs. a 2–3% industry average
- 67% open rates with Smart Send
- 2+ hours saved per rep per day
- 90% week-one adoption

## Individual Customer Results

These are results reported by named customers, not general claims:

- Brex: 85% open rate, 40% reply rate on cold sequences
- Hiretual: 90 hours/week saved via automation
- Canva: 1 day/month saved per user
- Frontify: 25% increase in sales activity, 30% more demos
- Clum Creative: "Doubled company size two years in a row"
- Veraset: 45% savings on tech costs, exceeded revenue goal by 119%

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## Contact

- Website: https://www.mixmax.com
- Demo: https://www.mixmax.com/demo
- Pricing: https://www.mixmax.com/pricing
- Mixmax MCP: https://www.mixmax.com/mcp
- Support: https://success.mixmax.com
- Developer docs: https://developer.mixmax.com
- Status: https://status.mixmax.com