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VP of Engineering

Remote

The Opportunity

 

Exciting news! We just hit $10 million in annual revenue, and are looking for a VP of Engineering to help take us to the next level. We are 40+ people, working as a fully distributed team (no office) across the US, LatAm, and Europe. We are profitable and fund growth with our own revenue, which we believe is the best way to create a generational company.  

You’ll report to the CEO. You’ll own outcomes as an executive on the leadership team, and be accountable for product execution, quality, and reliability, and growing our distributed engineering team (currently ~15 people). While this is an executive role, at our size you're also expected to be a “player-coach”, e.g., be able to dive into technical details if necessary. 

You have ridiculously high expectations of your teams, and you love firing them up, no matter what needs to get done. You’re also an active listener, and supportive and empathetic. You love recruiting and building ever-stronger, diverse teams. 

Last, we hope to get you excited about our mission: eliminating busywork for people in customer-facing roles! This is an underserved market, and we have the easiest-to-use product in the space. We hope you’re as thrilled about building a category-defining SaaS product as we are!

This is a really unique opportunity to shape the future of a profitable and fully distributed company at an inflection point in its growth. 

 

Areas that energize you, and where we want you to have an outsize impact:

 

# Execution & development process 

We’re the innovation leader in our market, so the product experience is critical to our success. Help take us to the next level: How do we narrow our focus to improve our velocity? How do we structure our teams and modify processes to execute better? How do we ensure more predictable delivery and quantify our progress? 

 

#  Quality & reliability

We power business-critical workflows in companies with thousands of employees, so quality and reliability are paramount. How do we reduce our bug volume, bring down tech debt judiciously, and prevent regressions? What metrics can we show demonstrable progress on? Can quality unlock faster development and growth? Help us evolve our culture and practices. You know how to strike the appropriate balance between scrappiness and durability.

 

# Growing the team 

Help us scale and level up, both by bringing in new, diverse talent, and by growing leaders and domain experts internally. We wouldn’t be surprised if you have a following, because people know they accelerate their careers under your leadership. On the flipside, you graciously manage low performance. We have the basics of leveling matrices, mentorship/feedback processes and would like your help in developing these further. One of our company values is ‘building strength in our differences’, and while we’ve made strides in creating a more diverse team, we still have ways to go.



Ideal background

  • 7+ years of management experience, with at least 2 years of executive leadership experience. 
  • Experience working at early stage startups (<100 people).
  • Experience scaling engineering teams up to 50 people. Bonus points for having done it in a fully-distributed/remote model, across time zones.
  • Expertise in building B2B SaaS products
  • Experience in building the “easiest-to-use” and/or SMB product in your space. 
  • Reported into CEO / worked on an exec team.  

 

FYI: 

  • As a distributed team, we mainly rely on asynchronous communication. That being said, sometimes live collaboration is critical, and you'll want to make yourself available to overlap with teammates across EMEA to US pacific time zones (probably ~3h per day). 
  • This is our stack: ES6 Javascript, Node.js, React, MongoDB, Elasticsearch, Redis, AWS (e.g. EC2, RDS, S3, SQS). All in a distributed codebase with microservices and shared modules. Prior experience with this stack is a nice-to-have.

 

Our commitment to diversity and inclusion

At Mixmax, we know that nobody's perfect, and that no one ever matches 100% with a job description. That's okay–we're human after all! Diversity and inclusion are core to our culture, and we're actively committed to building a more inclusive and open workplace. No matter your background or how you identify, if you're excited about this role, please apply today!

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, and any other local ordinances, Mixmax will consider for employment qualified applicants with arrest and conviction records.

 

The Mixmax story

At Mixmax, our vision is a world without busywork. Since our launch in 2015, Mixmax has become the product of choice for over 10,000 Sales and Customer Success teams to eliminate and automate repetitive work. This means more time to focus on what matters: engaging and serving customers.

We’re extraordinarily proud of the company we’ve built. We’re a driven, passionate, responsible group that values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.

Our company is distributed with remote team members worldwide. We offer competitive salaries, meaningful equity, and generous benefits. And you get to work on a product people absolutely love!

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