New in 2025: Use AI To Generate More Email Engagement

Improve your personalized outreach, boost customer engagement, and crush pipeline targets!

Introducing Mixmax Academy

Mixmax Academy, your new quick-start help center, is designed to help you master Mixmax so you can crush your quota. Whether you’re a seasoned admin or just getting started, the role-based guides offer a library of video tutorials, step-by-step guides, and resources to help you.

👩🏽‍🎓 Dive into these courses:

• Account Executives: Improve prospect engagement and close more deals
• Customer Success: Stay on top of your accounts and save time
• RevOps: Integrate with Salesforce & build a winning revenue process
• SDRs: Book more meetings with personalized Sequences

View a prospect’s active sequences from Sidebar

👀 Now you can view which sequences your contacts are enrolled in, without leaving your inbox. The Live feed has a new section displaying which Sequence your contacts are in and options to pause, resume or exit a recipient without breaking your workflow.

• Know if a prospect is already included in a Sequence before contacting them.
• Visualize what step of the Sequence they are actively in.
• Launch the Sequence editor directly from the Sidebar.

Use AI to improve email engagement

🤖 AI Smart Send will choose the best time to send an individual email or an entire sequence to improve your email engagement.

• From your inbox, choose the red paper airplane button for “Send later”
• From your Sequences editor Review & Personalize menu, choose activation time “with AI Smart Send”

*Sequence scheduling available on Growth plans and above

Tip of the month: Save time and accelerate deals with Rules

Are you using Mixmax Rules?

⚡️ Get alerted when a prospect engages with your content

🤖 Add prospects to sequences with Salesforce triggers

📆 Reschedule meetings when canceled + more!

Learn how to create rules 👉 Take the Mixmax Rules tour!